Shipping & Returns | OLA4U Sex Shop

✔️ Your privacy is our non-negotiable commitment. All orders are shipped in neutral, discreet packaging with no logo or marking that reveals the contents.

✔️ Accompanying documents show only "Retail Customer" — never "Sex Shop".

✔️ No third party will ever know what is inside your parcel.

1️⃣ Order as Guest

➤ Complete your order without creating an account. Delivery to an address, ACS Store, ACS Locker or Skroutz Locker.

⚠️ No order history, account management or loyalty points available when ordering as a guest.

2️⃣ With an Account

➤ Fill in your details and benefit from our loyalty rewards programme.

➤ Every purchase earns points that convert into discounts on future orders.

➤ Delivery to address, ACS Store, ACS Locker or Skroutz Locker.

3️⃣ By Phone

➤ Call us on +30 210 675 4958 or +30 210 675 4111 for instant service — no forms needed.

4️⃣ Via Viber & Online Chat

➤ Send us product codes & your details via Viber at +30 698 388 0530 — we confirm by phone before dispatch.

📦 We ship daily (Mon–Sat) to address, ACS Store, ACS Locker or Skroutz Locker.

📦 Orders placed by 17:00 (Mon–Fri) and 12:00 (Saturday) are dispatched the same day.

📦 Delivery time: 1–3 business days (up to 5 days for remote areas).

📦 Delivery hours: 09:00–17:00 (Mon–Fri).

📦 Same-day delivery via UBER available upon arrangement.

⚡ ACS EXPRESS DELIVERY — Terms & Restrictions

▪️ Available only in selected Attica areas. Extra charges may apply for heavy parcels or greater distances.

*** The following areas are served by arrangement at different rates: Aspropyrgos · Acharnes · Elefsina · Fylis · Thrakomakedones · Varympompi · Kryoneri · Anoixi · Ag. Stefanos · Dionysos · Stavros · Spata · Paiania · Glyka Nera · Markopoulo · Varkiza · Vari

▪️ Apple Pay · Google Pay · Credit Card · Debit Card · Klarna · Bank Transfer (🔒 All transactions processed through the secure Viva Wallet payment environment)

▪️ PayPal

▪️ Cash on Delivery: +€2.50 (not available for ACS Lockers & Skroutz Lockers)

Cash on Delivery — Terms & Restrictions

✔️ Available for orders between €25–€180.

✔️ Orders below €25 or above €180 may require prepayment at our discretion.

✔️ OLA4U evaluates each order individually and may request prepayment for high-value or special orders.

⚠️ Our goal is the safe completion of every transaction and reliable delivery of your products.

✔️ Right of withdrawal: Returns accepted within 2 days of receipt — only if the product has not been opened or unsealed.

✔️ Wrong item received: Return within 2 days with free shipping (packaging must remain sealed).

✔️ Defective item: Free replacement for items damaged on delivery. Warrantied products follow the manufacturer's process.

✔️ Required documents: Receipt or invoice together with the product in its original condition.

⚠️ Exceptions — Hygiene & Customer Safety

▪️ Unsealed products cannot be returned.

▪️ If a non-defective item is returned, all shipping costs are borne entirely by the customer.